How to change password on Kerio Connect email in Outlook 2013
Posted by Malcolm W Wren on 30 April 2015 03:34 PM

Passwords for systems do expire at designated times, the frequency being determined by the application and/or the provider of the application. With Kerio Connect email you will be notified that the password is due to expire prior to it actually expiring, generally 14 days in advance. You must ensure you do not wait till the last day otherwise you run the risk of the password expiring before you get an opportunity to change the password.

In the event this happens you will need to log a ticket with Wrenmaxwell via our helpdesk system as you will have been locked out of the email server.


Resetting a password and changing the password used for a device or application such as Outlook are two different things.

This article is about changing the password that Outlook is using.

To reset the password for your email refer to these instructions



To change the password to your email using Outlook 2013 do the following.

  •          Open outlook
  •          Click on file then account settings
  •          Click on the account settings on the drop down


  •          The following window appears


  •          Double click the line item that has the Kerio Connect in the name
  •          On the next popup type the new password you chose and click OK
  •          Then Click Close

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